Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Conway Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Conway Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Professional Referrals

Conway Behavioral Health Hospital is prepared to provide the highest quality of care to individuals and families throughout the Little Rock-North Metro community. We work closely with doctors, counselors, therapists, and other professionals whose clients or patients may benefit from our services.

Our Patient Profile

Our Adult Inpatient Acute Psychiatric Health Program is designed for men and women ages 18 and above who can benefit from intensive short-term services for mental health struggles such as the following:

  • Anxiety disorders
  • Bipolar disorder
  • Depressive disorders
  • Personality disorders
  • Posttraumatic stress disorder (PTSD)
  • Psychosis
  • Schizophrenia
  • Effects of trauma
  • Suicidal or homicidal behaviors
  • Co-occurring substance use disorders

In most cases, men and women who are ideal candidates for care at Conway Behavioral Health Hospital will also meet one or more of the following criteria:

  • Danger to self or others
  • Unable to function due to severity of symptoms
  • Failure in outpatient programming due to severity of symptoms
  • Noncompliance with medication related to severity of illness

Referring a Patient or Client to Conway Behavioral Health Hospital

If you are treating or working with someone who can benefit from the services that we provide at Conway Behavioral Health Hospital, starting the referral process is as simple as making a phone call.

A member of our admissions team is available to speak with you 24 hours a day, seven days a week. When you contact us, we will collect certain basic information that will allow us to begin to assess the individual’s appropriateness for our programming.

Following this phone call, our team can work directly with your patient/client and his or her family to arrange for an in-person assessment, confirm insurance coverage, and otherwise facilitate his or her admission into our program.

If at any point in this process we determine that your patient or client is not a good fit for Conway Behavioral Health Hospital, we will provide referrals to other treatment providers that may be more appropriate.

Working Together to Serve Your Patients or Clients

We place great emphasis on staffing our hospital with experienced professionals who not only possess superior clinical skills but also appreciate the value of effective communication and collaboration.

When you refer a client or patient to Conway Behavioral Health Hospital, you can expect to receive ongoing updates throughout your client’s or patient’s time in our care, once we have secured his or her authorization to do so. You can receive updates either by phone or via email at the frequency that you prefer.

Once the individual has achieved a level of stabilization that will allow him or her to once again fully engage in treatment with you, we can include a referral back to your practice in his or her discharge plan. At every step of the process, our goal is to work with you in order to best prepare your patient or client to achieve long-term success.

Learn More Today

To learn more about our programs, to get additional information about our referral process, or to schedule a tour of our center, please feel free to contact us at your convenience. We look forward to answering all of your questions and discussing how Conway Behavioral Health Hospital can partner with you to serve your patients or clients.