Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Conway Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Conway Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


From the first phone call to scheduling an assessment, our admissions team is ready to help. Discover how to begin your journey at Conway Behavioral Health Hospital.

Helping You Through the Admissions Process

Prospective patients can begin the admissions process in a number of ways, including an in-house assessment (available 24/7), mobile assessment, professional referral, or self-referral.

Individuals can initiate the self-referral process by speaking with one of our intake coordinators on the phone to ask questions and/or to schedule an assessment, or they may come to our facility and receive an assessment on a walk-in basis.

When a prospective patient arrives, he or she will complete an intake evaluation form, and meet with one of our knowledgeable and qualified intake coordinators who will provide an initial assessment. The prospective patient will be asked to describe the presenting concerns, share details of his or her health history, and provide any other information necessary to make an appropriate decision regarding a treatment plan.

Our staff member will then review the assessment with one of our physicians in order to determine which level of care will be of most benefit to the patient’s specific needs. Once a determination has been made, the intake coordinator will present the recommendations, and if appropriate, will assist the patient in beginning the admissions process to our facility.

Admissions Criteria for Conway Behavioral Health

At Conway Behavioral Health Hospital, we are pleased to welcome patients in need of intensive mental health support into our adult inpatient acute unit. Within these settings, we provide services to address a variety of mental health and co-occurring addiction concerns, such as:

  • Bipolar disorder
  • Personality disorders
  • Depression and other mood disorders
  • Psychosis
  • Schizophrenia
  • Anxiety disorders
  • Co-occurring substance use disorders
  • Effects of trauma (i.e., physical/sexual abuse)
  • Posttraumatic stress disorder (PTSD)
  • Suicidal behaviors
  • Homicidal behaviors

For a patient to be admitted into programming at Conway, he or she must typically be struggling with symptoms of one of the disorders listed above, and must meet one or more of the following criteria:

  • Danger to self
  • Danger to others
  • Suffering from psychosis
  • Suffering from symptoms of mental illness that are severe enough to have caused an inability to function
  • Failure of outpatient treatment due to increasing severity of symptoms
  • Noncompliance with medication that is related to severity of illness

Learn More Today

If you would like to learn more about our admissions or referral processes, or about any other aspect of healing at Conway Behavioral Health Hospital, we encourage you to connect with us at your earliest convenience. Our helpful admissions staff is available 24/7 to speak to you about your concerns, and to assist you in beginning the admissions process for yourself or a loved one.

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